Avigilon

  • Technical Trainer

    Job Location US-Plano
    Job ID
    2018-2907
    # Positions
    1
    Job Type
    Permanent Full Time
  • Job Description

    Technical Trainer

    Plano, TX, USA

     

    Avigilon, a Motorola Solutions Company, provides trusted security solutions to the global market. Avigilon designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon’s solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.

     

    Position Overview:

    Under the direction of the Director of Global Training, the Technical Trainer will be responsible for delivering consistent and valuable training to educate Avigilon customers, partners and Avigilon employees. The perfect candidate will drive the Avigilon vision and strategy in accordance with the Avigilon mission statement.

     

    Responsibilities include:

     

    Delivery:

    • Conduct employee, customer and partner training using a variety of instructional techniques and delivery methods, including corporate-based learning, regional ILTs and virtual learning
    • Responsible for maintaining the training room infrastructure for Training organization
    • Maintain education records (i.e. rosters, examinations, etc.,) for delivery of metrics and reporting

     

    Training Program:

    • Assist and maintain Avigilon’s technical education courses that support both the onsite and field training certification program
    • Write and review certification exam questions, requirements and lab results to measure participant’s comprehension of the training
    • Ensure certification exams are consistently measuring the learner’s knowledge and understanding of the material. Provide feedback, analysis, and recommendations on certification exam
    • Deliver on-boarding and sales training to internal employees and partners

     

    Instructional Collaboration:

    • Work with content development to establish on content for new products or changes to existing products
    • Collaborate with the appropriate business units to clearly understand the usage and intent of new features and how that translates into training needs
    • Understand and incorporate the best practices for Avigilon products (installation, operation) into the training
    • Create courseware assets as needed (examples, exercise instructions, etc.)
    • Provide continuous improvement recommendations to delivering training

     

    Qualifications:

     

    • Requires a BA/BS degree
    • 3+ years of training work experience delivering technical training; product implementation experience is a plus
    • Strong technical acumen; technical sales training experience required
    • Proficient in Microsoft Word, PowerPoint, Excel, WebEx
    • Proven presentation skills and experience
    • Excellent verbal and written communication skills, and strong interpersonal skills
    • Excellent organizational skills with attention to detail
    • Creative thinker, highly motivated and self-managing
    • Must be able to coordinate and organize tasks and activities to ensure that project schedules and project goals are met
    • Must be a team player and be able to work collaboratively with others in a fast pace environment
    • Willingness to travel 40% of time

     

    Avigilon Perks and Benefits:

     

    As a full-time employee of Avigilon, you are eligible to receive a comprehensive benefits package which includes a competitive salary with full benefits including extended health, dental, vision, paid vacation and holidays, 401K, various incentives, etc.

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