• Sales Engineer

    Job Location US-Northern California, Northern Nevada, and Hawaii
    Job ID
    # Positions
    Job Type
    Permanent Full Time
  • Job Description

    Sales Engineer

    Western North America


    Avigilon, a Motorola Solutions Company, provides trusted security solutions to the global market. Avigilon designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon’s solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.


    Position Overview

    As a member of the Sales Department, the Sales Engineer will work closely with the Avigilon Sales Team to develop and position solutions involving Avigilon products. The Sales Engineer is responsible for all technical aspects of the sales process, and works closely with the Sales Department to develop and position solutions involving Avigilon products.


    During the needs analysis process, confirm that Avigilon’s products meet the prospect’s requirements and assist in technical qualifications. Throughout the proposal process, the Sales Engineer will articulate the technology and demonstrate Avigilon solutions to both business and technical users. Position Avigilon products relative to competition and formulate system designs that conform to both technical and budgetary requirements. During the acceptance and deployment process, provide on-site support for integration, troubleshooting, and training. The Sales Engineer will work together with technical support staff in assisting clients post-purchase to ensure the highest in customer satisfaction. 


    Responsibilities include:


    • Effectively disseminate product knowledge by providing thorough training to Sales Team, Manufacturing Representatives, Integrators, and End-Users.
    • Articulate the technology and demonstrate differentiated value propositions to both business and technical prospects.
    • Conduct compelling product demonstrations and lead technical discussions.
    • Support Sales Team in responding to RFP’s and designing, specifying, and quoting systems.
    • Develop and maintain strong relationships with customers and partners.
    • Extensive travel to provide on-site support for integration, troubleshooting, and training.
    • Collaborate with the Technical Support team in providing post-sales support to customers.
    • Manage demo equipment assets.
    • Close support to Sales teams in achieving sales targets.
    • Be proactive in entire sales cycle, assisting in the identification of stakeholders; identifying potential risks in the engagement and proposing mitigating actions.
    • Perform related duties as assigned.


    • 5+ years of experience in Sales Engineering/Pre-Sales role for a technology company.
    • Strong understanding of the video surveillance market.
    • Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction.
    • Excellent verbal and written communication skills.
    • Strong negotiation skills.
    • Excellent presentation skills.
    • Possesses strong analytical and troubleshooting skills.
    • Has a pleasant, friendly style of verbal and written communication.


    • Intimate knowledge and experience with Windows troubleshooting tools and techniques.
    • Excellent knowledge of networking principles and IP communication.
    • Experience with computer hardware configuration and troubleshooting.
    • Experience with network equipment configuration and troubleshooting.




    Preference will be given to candidates with one or more of the following:

    • College degree or diploma of technology.
    • Prior experience in surveillance industry.
    • Microsoft and/or Cisco certifications.
    • Certification for any competitive products.



    Avigilon Perks and Benefits:


    As a full-time employee of Avigilon, you are eligible to receive a comprehensive benefits package which includes a competitive salary with full benefits including extended health, dental, vision, paid vacation and holidays, 401K, various incentives, etc.


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