• Technical Trainer

    Job Location PT-Lisbon
    Job ID
    # Positions
    Job Type
    Permanent Full Time
  • Job Description

    Technical Trainer – EMEA

    Lisbon, Portugal


    Avigilon, a Motorola Solutions company, designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon's solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.


    Under the direction of the Director of Global Training, the Technical Trainer will be responsible for delivering consistent and valuable training to educate Avigilon customers, partners, and Avigilon employees. The perfect candidate will drive the Avigilon vision and strategy in accordance with the Avigilon mission statement.


    Responsibilities include:


    • Conduct employee, customer and partner training using a variety of instructional techniques and delivery methods, including corporate-based learning, regional ILTs, and virtual learning
    • Responsible for maintaining the training room infrastructure for Training organization
    • Maintain education records (i.e. rosters, examinations, etc.,) for delivery of metrics and reporting


    Training Program:

    • Assist and maintain Avigilon’s technical education courses that support both the onsite and field training certification program
    • Write and review certification exam questions, requirements and lab results to measure participant’s comprehension of the training
    • Ensure certification exams are consistently measuring the learner’s knowledge and understanding of the material
    • Provide feedback, analysis, and recommendations on certification exam
    • Deliver on-boarding and sales training to internal employees and partners


    Instructional Collaboration:

    • Work with content development to establish on content for new products or changes to existing products
    • Collaborate with the appropriate business units to clearly understand the usage and intent of new feature and how that translates into training needs
    • Understand and incorporate the best practices for Avigilon products (installation, operation) into the training
    • Create courseware assets as needed (examples, exercise instructions, etc.)
    • Provide continuous improvement recommendations to delivering training



    • Requires a BA/BS degree
    • 3+ years of training work experience delivering technical training; product implementation experience is a plus
    • Strong technical acumen; technical sales training experience required
    • Proficient in Microsoft Word, PowerPoint, Excel, WebEx
    • Proven presentation skills and experience


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